Privacy Policy

1. Data Controller

The controller responsible for processing your personal data is:

2. Personal Data We Collect

When you contact us or request commercial information through the Website, we may collect:

• Name and surname;
• Company name;
• Business email address;
• The content of your enquiry and any information you choose to provide; and
• Information necessary to protect the Website and ensure its technical operation, such as IP address, browser and server-log information.

Please do not send special-category personal data (such as health, biometric, political or religious information) through the Website.

3. Purposes and Legal Bases

We process your personal data for the following purposes:

We do not use the contact data collected through the Website for newsletters or other marketing communications unless we have separately obtained a valid legal basis to do so.

4. How Long We Keep Your Data

We retain personal data for as long as the business relationship remains active and, thereafter, for the periods required by applicable law.

Where no business relationship is established, we retain data only for as long as necessary to deal with the enquiry and assess the potential commercial opportunity. We may retain limited information for longer where necessary to establish, exercise or defend legal claims, or to comply with legal obligations.

5. Recipients and Service Providers

Your personal data are accessed only by authorised RoomDimensions personnel who need them to carry out the purposes described above.

The Website is hosted by Arsys, which acts as a service provider on our behalf. Enquiries submitted through the Website are sent to our internal server. We require our service providers to process personal data only in accordance with our instructions and under appropriate confidentiality and security obligations.

We do not sell, rent or otherwise disclose your personal data to third parties for their own marketing purposes.

6. International Data Transfers

We do not foresee making international transfers of the personal data collected through the Website. If a transfer outside the European Economic Area becomes necessary, we will apply the safeguards required by applicable data-protection law, such as an adequacy decision or the European Commission’s Standard Contractual Clauses, and will provide the relevant information where required.

7. Cookies and Similar Technologies

The Website does not use analytics, advertising, profiling or social-media tracking cookies.

Where strictly necessary technical cookies are used to provide or secure the Website, they do not require consent under applicable cookie rules. If we introduce non-essential cookies or similar technologies in the future, we will update this policy and provide the required cookie notice and consent mechanism before activating them.

8. Security

We apply appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These measures include access controls, restricted access to authorised personnel and security measures appropriate to the nature of the data and the risks involved.

No internet transmission or storage system can be guaranteed to be completely secure. However, we work to protect your information and to respond appropriately to any security incident.

9. Your Rights

Subject to the conditions established by applicable law, you may request:

• Access to your personal data;
• Rectification of inaccurate or incomplete data;
• Erasure of your data;
• Restriction of processing;
• Data portability, where applicable;
• Objection to processing based on legitimate interests; and
• Withdrawal of consent at any time, where processing is based on consent. Withdrawal will not affect the lawfulness of processing carried out before withdrawal.

To exercise your rights, please email infospain@roomdimensions.es, indicating the right you wish to exercise and providing sufficient information for us to verify your identity.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) at www.aepd.es, or with the competent supervisory authority in the country where you live or work.

10. Automated Decision-Making

We do not make decisions based solely on automated processing, including profiling, that produce legal effects concerning you or similarly significantly affect you.

11. Children

The Website and our commercial services are not directed at children. We do not knowingly collect personal data from children through the Website. If you believe that a child has provided us with personal data, please contact us so that we can take the appropriate steps.

12. Third-Party Websites

The Website may contain links to third-party websites. We are not responsible for their privacy practices or their content. We encourage you to review the privacy policy of each website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our processing activities or applicable law. The updated version will be published on this page and will state its effective update date.

14. Contact